Frequently Asked Questions
Answers to common questions about Curio Mail Co greeting cards, stickers, card sets, shipping, and small-batch paper goods.
Products
Are Curio Mail Co greeting cards flat or folded?
Curio Mail Co greeting cards are flat cards with artwork on the front and space on the back for your message.
What size are the greeting cards?
Most Curio Mail Co greeting cards are 5x7 inches. Product listings will note the exact size if a card or paper good is different.
Are envelopes included?
Yes, each greeting card includes an envelope.
Are the backs of the cards blank?
Yes, the backs are blank so you can write your own message.
Can Curio Mail Co cards be displayed or collected?
Yes. Curio Mail Co cards are designed to be sent, shared, kept, or displayed as small art. Many designs are part of themed collections, making them easy to collect by series, style, or occasion.
Do you offer personalized or custom greeting cards?
Curio Mail Co does not currently offer personalized or custom greeting cards, stickers, or paper goods. Available designs can be ordered directly from the shop.
Do the cards come with stickers?
Some Curio Mail Co greeting cards include a matching sticker. Each product listing explains exactly what is included.
Are stickers included with every card?
No. Stickers are included with select card designs and collections. Check the product description before ordering to confirm whether a sticker is included.
What kind of stickers are included?
Sticker details vary by design. Some cards include matching vinyl stickers, while other products may not include stickers. Each listing will describe the sticker included with that item.
Are the designs original?
Yes. Curio Mail Co products are based on original concepts, wording, layouts, and design choices. Some artwork may be developed with the assistance of digital and AI-assisted design tools, then edited, arranged, and prepared for print by Curio Mail Co.
Card Sets
Do you sell greeting card sets?
Yes. Curio Mail Co offers curated greeting card sets grouped by series, theme, or occasion.
Why buy a greeting card set?
Greeting card sets are a simple way to keep cards on hand for birthdays, thank-you notes, encouragement, friendship, customer appreciation, and everyday happy mail.
Are card sets all the same design?
It depends on the set. Some sets include multiple designs from the same series, while others may include multiples of selected designs. Check each product listing for the exact cards included.
Ordering
Can I send Curio Mail Co cards as gifts?
Yes. Curio Mail Co cards work well as small gifts, thoughtful notes, stocking stuffers, care package additions, and everyday happy mail.
Can I write a gift message?
If Shopify gives you a gift note or order note box at checkout, you can leave a note there on the packing slip. However, cards are shipped blank for you to write and send yourself.
Can I buy multiple cards at once?
Yes. You can order individual cards, card sets, or multiple products in the same order.
Shipping
How long does it take to ship?
Orders are processed as quickly as possible. Check the shipping information at checkout for the most current estimated delivery timing.
How are cards packaged?
Cards are packaged to help protect them during mailing. Exact packaging may vary depending on the item and order size.
Do you offer tracking?
Tracking availability depends on the size of the order and shipping method.
What if my order arrives damaged?
If your order arrives damaged, contact Curio Mail Co with your order number and photos of the damaged item and packaging so the issue can be reviewed.
What if my order is lost in the mail?
If your order appears to be lost, check the tracking information first if tracking was provided. If there is still an issue, contact Curio Mail Co with your order number.
Returns & Exchanges
Do you accept returns?
Because greeting cards, stickers, and paper goods are small paper products, returns may be limited. Contact Curio Mail Co if there is a problem with your order.
Can I cancel an order?
If your order has not shipped yet, contact Curio Mail Co as soon as possible. Once an order has shipped, it may not be possible to cancel it.
What if I ordered the wrong item?
Contact Curio Mail Co as soon as possible. If the order has not shipped yet, it may be possible to help before it goes out.
What is Curio Mail Co?
Curio Mail Co is a small shop creating greeting cards, stickers, card sets, and paper goods with clean design, niche themes, and thoughtful details.
Where are Curio Mail Co products made?
Curio Mail Co products are designed and made in small batches by an independent shop in Northern California.
What kinds of cards do you make?
Curio Mail Co makes cards for everyday notes, thank-you messages, encouragement, birthdays, happy mail, patriotic occasions, nature lovers, cat people, fruit pun fans, anglers, and anyone who likes specific, thoughtful stationery.
What is happy mail?
Happy mail is a card, note, or small paper good sent simply to brighten someone’s day. It does not need a major occasion. It is just a small way to say someone was thought of.